How to Erase Sales Objections – A Lesson Learned From the Rich and Entitled

Droids

Dr. Paul Piff from the university of California, Berkley proved what we all suspected.. rich people behave like jackasses.

How imaginary wealth creates jackasses…

In his first study, Dr.¬† Piff had two college students play monopoly against each other. But one student was given substantial advantages…

The ‘richer’ student got three times more money at the beginning of the game. He got $400 instead of $200 when he ‘passed go’ and… he got to roll the dice two times for every roll the ‘poor’ student made.

After only 15 minutes, the ‘rich’ student started displaying dominant behavior.

He would tap his piece harder against the game board, make fun of the ‘poor’ student for having less money and use dominant body language like lifting his arms in the air or snickering.

And to top all that, when asked to explain why they won, the ‘rich’ students talked about the techniques they used and the smart purchase decisions they made. Almost none of them remembered the overwhelming advantages they were given.

In just 15 minutes, the game created a mindset of entitlement in ordinary students.

The unbelievable rich people zebra-crossing experiment

In another experiment, Dr Piff checked if drivers of luxurious cars behaved differently than drivers of low-priced cars by testing if they would stop and let a pedestrian cross at a zebra crossing  (In California where the test was conducted, drivers are bound by law to stop and let a pedestrian cross at a zebra crossing).

The results were mind blowing… After 100s of tests, the results showed that the drivers of the lowest price-category cars stopped almost 100% of the time.

While the drivers of the highest price-category cars (Mercedes, Porsche, etc’) stopped only 50% of the time.

This is worth repeating – rich people disobeyed the law (and behaved like raging jackasses) 50% of the time!!!

But what does it have to do with sales objections?

Within the sea of jackassary and evilness, Dr Piff made one promising revelation – that small psychological nudges made a huge difference in the attitude of rich people.

If they were shown a short 15-minute video about child poverty, rich people became just as willing to donate their time and money as poor people.

Rich people are not evil at their core – the set of advantages they have causes them to adopt a mind set of entitlement. But when ‘shaken’ out of their mindset, they become just as helpful and kind as poor people.

The same can be done with your customer’s mindset…

For example …

If you have a training product, a major purchase-objection your customer might have is that he doesn’t have time to learn new things.

In that case, instead of bullying him with advice like:

“Get up an hour earlier!”

Or …

“Work after your wife and the kids have gone to sleep! – I worked from 10:00pm to 1:00am every night and look at how successful I am!”

or my favorites…

“Double down and do the work”¬† and… “You can have anything you want but not everything you want”.

Instead, try to gently shift their mindset by showing them how much fun they can have while learning.

Or … how implementing what they learn will actually free up their time.

How to Create Viral Content By Filling it With ‘Social Equity’

Before we dig in I have a question for you…

What came first – the chicken or the egg?

I’m serious.

Contrary to what everyone thinks this question has an answer.

So try thinking about it seriously for 30 seconds. I’ll wait…

Back already? Want to know the answer? Well the answer is … (drum roll please)…

The EGG.

The reason is very simple …

A long time ago creatures that were very similar to chickens but not quite chickens roamed the earth.

They were one tiny mutation away from becoming chickens … but they were not there yet. It doesn’t mean they weren’t happy. It only means they weren’t chicken.

Then one morning, one of these nearly-chickens laid an egg. And this was not an ordinary egg – the DNA of the almost-chicken mutated and that egg carried the first chicken in the universe.

Cool isn’t it?

My son loves reading Wikipedia entries and he stumbled unto that.

But how does that relate to viral content?

Well … we tend to share stuff that we find impressive. The reason we do this is because it gives us ‘social equity’. When we tell a really good story it makes us look smarter and more interesting.

So if you create a piece of content that when shared makes the ‘sharer’ look smarter or cooler or funnier – you’re on your way to creating a viral piece of content.

And what’s really cool about this is that you can easily find interesting stories and facts to incorporate into your content…

Just pay attention to how you react to stories and facts … if you’re thinking – “Wow, that’s pretty cool” or if you experience a strong emotion, then email yourself a note about that particular story or fact.

If you properly tag those emails, pretty soon you’ll have a bunch of stories you can use in your content.

But that is just the beginning.

Another factor that increases the viralness of your content is – useful information.

If you provide useful actionable techniques in your content then you increase the amount of social equity a reader gets when he shares your content.

So a strong recipe to creating viral content is to …

1. Collect stories and facts that impress you or trigger a strong emotional response in you.

2. Use them in your content.

3. Give away useful, actionable techniques in your content.

And that’s it … you now have a recipe for creating your own viral content

P.S.

If you found this a article just a little bit helpful then I have a small favor to ask of you…

Please share it by pressing one of the social media icons at the bottom of this article or by sending it to a friend.

It would mean the world to me!

P.P.S.

The inspiration for this article came from a brilliant book about viral content called “Contagious” by Professor Johah Berger.